Small, medium organization or even government is looking for a service provider that can handle IT infrastructure more efficiently, effectively, and there is certainly a hollow space in this segment. The understanding of the infrastructure is minimal across the industry with the global expertise, we understand IT infrastructure is the most overlooked and yet key part of all the deliverables and availability of the cloud in all manner.
UpCenter Technologies decided to address the infrastructure management segment and with its deep technical and international exposure it understands the nuts and bolts of the IT infrastructure. Whether it is compute, network, storage, or cross connectivity between DC, the company understands the business importance. Mr. Raj Krishnan, Director of UpCenter Technologies, is a result-oriented and well-rounded business and IT executive with 20+ years of hands-on experience. He understands the importance of underlying infrastructure is the key for the success of cloud and that has inspired him to enter IT infrastructure management space.
A Rock-solid Foundation
A privately held company, UpCenter Technologies Pvt Ltd., (UpCenter) is an emerging participant in the regional cloud and hyperscale environment with datacentres in India and ROW. The teams in UpCenter comes with decades of relevant experience, which puts us in the same league as with the market leader. UpCenter is born to address the Global Cloud Market with 10 datacentres across the globe.
The company focuses on private/public cloud services alongside edge computing, smart city solutions, IoT solutions, AI/ML, RPA, and NOC/SOC solutions with industry-leading coherent and integration with some leading technological solutions with their IP to wrap around to provide a holistic solution.
Vending to a variety of markets, UpCenter has built its position in the marketplace with cloud services as a small to a middle market leader by providing the IaaS, PaaS, and SaaS solution. It has the ease of use of cloud technology, with the feature set, power, and flexibility of high-end custom solutions without the associated costs and complexities.
UpCenter strategically addresses the pressing needs of the small to medium enterprise, providing a scalable, integrated, and customizable solution that increases productivity to unmatched levels from a single-user environment all the way up to the enterprise environment. UpCenter is currently operational in India, NA, EU, AU and SE-Asia.
Abundance of Services
- We broadly offer 3 major services – Iaas, Paas, and Saas.
- Infrastructure as a Service – Compute, Storage, Network, and Backup.
- Platform as a Service – Linux, Windows.
- Software as a Service – Desktop as a Service
Above are just a glimpse of the service we offer however, there are around 80+ services that we offer in all three combinations.
Overcoming Adversities
UpCenter being the cloud service provider, it has multiple challenges. Firstly, the business is capital intensive. It needs the right mix of IT and Non-IT to work cohesively and choosing technology and platform is of utmost importance for the team since that would be the single pane of glass where the rubber meets the road. With its in-house expertise, it is able to architect the infrastructure in a multi-region and multi-continent redundant with max scable infrastructure. Keeping the fast-changing technology trends, the firm is an asset-light to keep up the phase and agility and offer cost benefit to clients.
Since it runs and manages the datacentre, and this is the most critical slice of the IT infrastructure. It forms part of the cloud eco-system and the sudden Covid surge had a huge impact on it, especially maintaining the critical IT and Non-IT infrastructure. It is completely workforce dependent with the help of artificial intelligence, UpCenter was able to automate most of the tasks and could manage the critical operations remotely. It did not stop there, now it offers this service to other clients to introduce AI in their DC.
Leveraging Technology
At UpCenter, it has a long vision especially on the emerging technologies. In the earlier decades technology would be changing at a low spin rate however today new trend comes every year, and it brings new technology that takes over the entire industry.
The company keeps an eye on the emerging technology and starts working to gain expertise and business use cases around them. So, it could be the pioneers in offering the alpha gen technologies to its clients with expertise built from scratch.
Expert Advice
“As far my experience towards building the IT Infrastructure services this is a two edged sword building the infrastructure and waiting for the client to come or reaching out to clients and getting infrastructure ready will not work mostly, proper and through planning is required in terms of choosing the right technology and always keep the redundant technology options handy build parallelly and start small have a good partner eco-system to grow alongside who understand the tech ecology and agile enough to support you while you build your empire,” says Raj Krishnan.
The Future of UpCenter
UpCenter would be certainly positioning itself in the top five cloud service providers globally. It has multiple strategies build around that one key factor in keeping its organization agile to quickly adapt to the fast-changing technology trends. The company focuses on the future trends and starts working towards achieving excellence while the technology takes the centre stage. It would be amongst the few organizations, which will be ready to support new technologies right from the word ‘go’ and emerge as the top tier cloud service provider.
Industry Insights
The current trends for the IT infrastructure management service providers are very healthy and the opportunities the company sees are plenty. Especially post-pandemic there is a rush to move to the cloud and the company considers itself fortunate enough to be in the industry that survived the Covid-19 pandemic. Companies at all levels understand the need to move to the cloud and no longer see cloud adoption as an option. The cloud market across the globe is still in its infant stage and the adoption percentage is around 13% globally. The early sign of this industry looks very bright, and this is certainly a sunrise sector to be watched out for the next decades to come.
