The digital transformation market in India is on its way to hitting the $710.0-billion mark by 2024. In percentage, it amounts to a CAGR of 74%. By considering this figure, it can be safely said that the services and technology industry in the country is heading towards progress at a brisk pace.
Along with Aatma Nirbhar Bharat and Aadhar, the Government of India has also been working on its Digital India initiative over the last few years. The initiative’s primary objective is to promote digital transformation in India and reap its benefits.
For maximum growth in the digital space, India focuses on technologies such as artificial intelligence (AI) and data analytics. These technologies are significant because they will shape and drive the growth engine of fintech and other tech companies.
As things stand, India has a bright future for digital transformation. Here’s what the future of India holds on.
Digital Transformation in India – the Introduction to AI in Different Sectors
The Government of India launched the National Strategy for Artificial Intelligence (NSAI) in 2018. Also, it launched its flagship project, namely Digital India. The objective of these moves was to transform the landscape of digital technology in a way that it could be integrated with businesses.
Following the outbreak of the Covid-19 pandemic, India started advancing towards achieving its digital transformation goals faster. This has been possible due to an improvement in the country’s digital infrastructure amid a series of subsequent lockdowns to curb the pandemic.
Acknowledging the significance of AI and digital technology, many technology and business leaders have embraced them. This trend is likely to gain traction in the coming years.
Whether one thinks of the Internet or digital technology, both have improved speed and connectivity due to innovation. At present, they are indispensable for business organizations as well as consumers. They are likely to remain valuable assets to business organizations in the future.
The effect of innovation is currently at an all-time high in the private sector. As a result, more consumers can access internet-enabled services in the future.
Enhanced speed and deeper penetration of the internet will pave the way for digital technology inclusion across different sectors. These will include governance, energy, healthcare, education, and more.
The Number of Internet Users Will Keep Rising in the Future
India is a country with a low-middle-income but significant amount of data consumption. Mobile users consume an average of 8.3 GB of data per month, which surpasses China’s 5.5 GB.
One reason that explains this growing trend is the reduced fee for using data on smartphones. For using every 1 GB of data in a month, mobile users in India pay 20 cents. The charges for monthly data in connection with wired and wireless internet are also relatively cheaper in India than in other top countries.
With the number of smartphone users in India predicted to go up to the 650-700 million mark and the number of internet users by 40 percent by 2023, businesses have a good reason to include digital transformation in business activities.
Companies Will Provide Exciting Opportunities to Capture and Deliver Value
According to a global survey in 2020, India had a 52% adoption rate of digital solutions. This is an impressive figure for India, which is in the path of digitalization. With the latter all set to gather momentum in the coming years, there will be a further rise in the adoption rate of digitization.
The data resulting from a surge in the adoption of digitization, coupled with the opportunities provided by the vast customer base, will lead to an additional creation and delivery of value. However, a lot will depend on how the regulatory framework secures and strengthens data safety. A strong regulatory framework for data will maximize the creation and delivery of value.
Customer service is one of the prominent examples in which this change will be visible. Digital-transformation-based customer experience will be commonplace in the future.
The emergence of a New Era of Banking, New Markets, and Digital Ecosystems
High-speed internet and its growing penetration of the Internet will bring about remarkable growth in several sectors, including governance, energy, healthcare, and education. Plus, it will also help reduce India’s digital divide to pave the way for the emergence of new markets and digital ecosystems.
As a consequence of the appearance of new markets and digital ecosystems, the low-income segment in India will get new opportunities and services. It will have new and exciting employment opportunities from the millions of newly created jobs.
Digital revolution will also lead to a new era of banking in which fintech will collaborate with backs on the root of digital transformation.
Final Thoughts
The adoption of digital transformation is one of the important trends at present. It will gain further traction in the future with its widening acceptance by businesses. With improving digital infrastructure and the rising number of internet users in India, there is every prospect of the digital transformation of the country touching a new high in the future.
