Passionate people perform to their full potential. Those organizations, where people are the heart of the company, perform exceedingly well. These high-performing compassionate people then help the organization to bring in more enthusiastic professionals who become the heartbeats of the organically sustainable organization. This is how compassionate professionals evolve into the organization’s future leaders.
In today’s challenging times and chaotic scenarios, a people and process-centric compassionate leadership personality like Shefali Dash, HR Vice President APAC, is necessary for a leading consulting, implementation, and managed services provider like msg Global Solutions India Pvt Ltd.
Shefali shares, “We help companies improve their operational efficiency and decision-making capabilities utilizing SAP technology. With our passion, people, and genuine desire to achieve operational improvements, we want to see our clients accomplish their performance objectives.”
As an SAP solution development partner for over 20 years, msg global brings expert knowledge to every one of its engagements in accounting, finance, regulatory reporting, performance management, customer experience, and IoT.
In an interview with Insights Success, Shefali discusses her professional journey at msg global and its present accomplishments and future vision. The highlights of the interview are given herein.
Please brief us about your journey till now and your involvement in msg global solutions?
My journey with msg global solutions India has been challenging and exciting. I have always seen challenges as opportunities and acted on them, which has helped me achieve the desired results. Leadership has always provided me with the freedom and trust in my capabilities to bring about positive organizational change.
We have worked towards having a footprint in the Indian talent market by marketing our products and services, which has helped us hire good talent and improve brand visibility. I feel proud to have been part of an organization with unique product and service offerings, making us stand out in the Indian talent market.
What professional qualities and values do you think your clients, colleagues, and employees admire in you the most?
This isn’t easy to answer, but I can say that having a very process-oriented personality and being empathetic towards my employees and colleagues have helped me gain their trust and support. I believe in giving freedom and autonomy, with guidance, to my team because that makes them more responsible and accountable for the results of their actions at work, and they can perform at 100 percent.
Please brief our audience about msg global solutions India, its USPs, and how you are currently positioned as one of the best SAP Consultation Providers.
msg global Solutions is a consulting, implementation, and managed services provider that helps companies improve operational efficiency and decision-making capabilities by utilizing leading-edge technologies. We are represented in the world’s most important markets. Long-term partnerships strengthen our pulling power and ensure sustainable success. Sustainability is a decisive and guiding value for us in all aspects of our business activities.
We provide services globally, primarily to clients that use SAP technology and other technologies like Java and C++. The offshore services business unit in Bengaluru, India, is vital in delivering value.
Given our experience and expertise, we create industry-specific solutions marketed exclusively as SAP Solutions Extensions. We are well-versed in industry structures, trends, and challenges. As a result, we can help companies in the following industries identify trends faster, increase their productivity, and prepare for digitalization: Automotive, Banking, Consumer Products, Food, Healthcare, Insurance, Life Science and Chemicals, Manufacturing, Public Sector, Telecommunications, Travel and Logistics, and Utilities.
Being an experienced leader, share your opinion on how adopting modern technologies like AI and ML impacts the SAP Consultation space and how msg global solutions India is adapting to the change?
We are working on technologies like Big Data, Predictive Analytics, AI, and ML (Machine Learning), the Internet of Things, Blockchain, Telematics, Chatbots, and other emerging technologies. As a result, our clients can custom tailor offerings to their customers, which provides greater ROI and helps to grow their customer bases. With growing databases and financial information, technology also has a vital role in cybersecurity. We see companies moving towards high levels of automation to improve back-office operations, analytics, and customer experience. Hyper-automation will be a game-changer for the industry.
We work with many clients in the industries I mentioned above. We promote networking between them and take advantage of the potential digitalization has to offer. We continuously strengthen our product portfolio and develop new business models and innovative solutions, thereby driving development and constant expansion.
Considering the current industry scenario, what kind of challenges do you face, and how do you drive msg global solutions India to overcome them?
The challenges that financial institutions face today are highly complex. Most companies cannot keep pace with increasing market demand because they lack the knowledge, resources, and digital capabilities to meet changing customer expectations.
Organizations constantly evolve, demanding innovative solutions in their core businesses and ever-improving user experiences. A more data-centric approach is becoming the norm, in which integration, consistency, transparency, and real-time access to financial data are the foundations. The key to success is identifying the best solutions and consultants to help navigate the path ahead. This is where msg global comes into play with its offerings.
What would be your advice to the new generation of aspirants entering the IT Domain?
The market is dynamic, with innovative technologies being introduced. New generations must keep themselves updated. Various open-source and paid learning platforms help aspirants identify trends and learn technologies. Updating to relevant, current technologies is the key to professional success.
Improve personal branding by highlighting relevant skills, knowledge, and technologies across various platforms. Try to connect with relevant industry experts and follow the trends across the domain.
How do you envision scaling the msg global solutions India workforce in 2022 and beyond?
Since our products are unique and demand niche skills, we focus on giving opportunities to new talent from campuses, hiring talent from different IT companies, and providing them with in-house technology and product training. We are also expanding our talent search across India in Tier “B” cities. With work-from-home capabilities, organizations can hire talent from any part of the country to fulfill the quest for required skills.
