The travel and tourism industry has evolved exponentially over the past few years. Also, it has been observed that there is a 30 percent growth in the industry, making it one of the most profitable for investing. However, a large chunk of people from metros and mini-metros have been contributing significantly to this rising demand.
Tier 2 and 3 markets are driving the travel growth story. After the boom of the digital world, tremendous opportunities have been opened to upscale the market and help customers reap its many benefits. One company with an agenda of providing online travel technology at a single platform with competitive rates, specifically designed for this market is Pay4Biz.
Pay4Biz is a travel technology startup, working towards building an easy to use platform. It allows B2B retailers to book travel tickets along with recharges, money transfer and utility payments all under a single panel.
The Inception Story
Before taking on the market, the Pay4Biz team set to identify the industry gaps. With thorough market research, they realized that many service providers in a similar space. But most of them lacked somewhere in technology while others lacked in postsales support. Hence, the team started on their venture to build a solution for the client’s customers. This would help the clients to provide their customers right from getting them onboard to resolving their queries. It is for this reason, Pay4Biz claims today that they have an exceptional network of retailers and white label partners across India within a short span of time.
Tailored-made Services
Pay4Biz works towards its vision of creating business opportunities for people from all sectors in PAN India along with promoting digitization in rural and niche markets. Its B2B platform offers various niche and caters to the metros along with Tier 2 and Tier 3 cities PAN India.
The company supports the Agenda of Ease of Doing Business for Everyone and therefore, always works towards building solutions (Platform) which is easy to understand and use.
Leading with A Burning Desire
For some people, it takes time to find their passion. For them, taking the first step towards their career help them realize what their real calling is. Mr. Ali Shaikh, Founder of Pay4Biz, is one such business leader who discovered his passion in the Online Travel Industry after working as an Online Sales Asst. Manager in a company.
He realized that there were few things that need to be improved and improvised according to the clients’ and market’s requirements and needed a few fix-ups. Mr. Shaikh wanted to build a platform that is customer centric rather than profit-centric and its then that the idea of starting his own venture, Pay4Biz was born.
“We believe a person is a lot more capable than what he or she thinks of”
Out-of-the-Box thinking
At Pay4Biz, its expert staff is committed to deliver the quality product even when the odds seem not in their favor. Learning from mistakes is encouraged as it allows the team to experiment and help to bring value each day.
Mr. Shaikh, himself stated that he wasn’t capable of handling a team at the beginning. However, he learned through constant exploration and diverse ways, which has helped him to become a renowned industry leader he is today. In his own words, “We are cool in our approach, we encourage people putting forward their suggestions for the betterment of product and organization. There is no boss and employee thing. We are all a Team at the end of the day. And that’s how we motivate ourselves and each other. We make mistakes, we find solutions, we fix them, we learn new ways, we unleash our potentials and that motivates us.”
Continuous Innovation
According to Pay4Biz, the B2B marketplace in Tier 2 and 3 is unstructured and cluttered. Also, building trust and confidence in a market that’s unaddressed is difficult. It makes it even worse as the digitalization is still at a nascent stage. However, Pay4Biz is working towards building and educating these markets and encouraging the people to start the business with minimum investment.
Mr. Shaikh has confidence that with Pay4Biz, the shortage of optimum technology in the market will soon be fulfilled. He says, “I have a strong faith that we will get there soon and moreover if you believe your product is answering the needs of the consumer then you cannot question the time or the circumstances, the industry is facing.”
A Promising Future
Pay4Biz desires to continuously develop innovative solutions that will uplift the online travel industry. It has already built a calendar for 2020-21 which will focus on product development.
The company is planning to grow its team to provide real-time resolutions to the queries along with a smoother operational experience. This will not only elevate the people working in the industry but will help them to serve their customers with the best tools at their disposal.
Visit www.pay4biz.com to know more.