As the world reels back from the events of year 2020, carefully planning their next step, trying to make the best of a bad hand, many businesses and industries are getting back to form. The fast-paced world of today demands technology to serve as an essential ladder that helps organisations reach their goals and manage their tasks more easily. This is where companies like NSquare come in.
NSquare is a software development services company, specialising in Dynamics CRM as well as product engineering capabilities. They are a highly inspired organization with a vision for providing best-in-the-class solutions, the company is dedicated at taking the excellence and virtues of IT discipline for providing cutting edge solutions.
NSquare has strong experience with Microsoft Dynamics CRM implementation and customization across industries, helping businesses to achieve smooth transition on customized implementations for Dynamics CRM. They have several turn key deployments under their belt right from implementation from scratch or towards integrations and migrations from existing systems to Dynamics platform. They also have Add-on products; CTI Integration, WhatsApp Integration, Chatbot for CRM and Fi3 [A Field Service Management product]
Their domain skill pan across Insurance, Professional Services, Facilities Management, Education, Healthcare, Utility, Telecom, Banking & Insurance and Hospitality.
“The company focuses on customer-centric attributes, which keep things aligned and at perspective from customer objective standpoint. Prioritizing ourselves towards customer expectation is of utmost importance to us,” says the CEO of NSquare Xperts Nilesh Kankariya.
Services Overview
- Microsoft Dynamics
- Implementation
- Customization
- Business process analysis
- Integration
- Data migration
- Microsoft Dynamics F&O and BC
- Enterprise mobility application development
- Android
- iOS
- Add-ons for MS Dynamics products:
- Call Integra– A CTI Integration solution
- Chatbot for Dynamics CRM
- WhatsApp integration with Dynamics
- Fi3 [A Field Service Management product]
- Domains served:
- Healthcare
- Insurance
- Professional Services
- Banking
- Education
- Pharmaceuticals
- Facilities management
- Utility
Technology that Cares:
Making customer-centricity as one of the primary focus. Their working model is based on identifying client-side pain areas, value-add and meeting expectations. These aspects allow them to address major concerns like:
Risk Mitigation: Adaptive project monitoring, attrition analytics, shadow resourcing, timely concern addressal.
Ideation for and within the projects: NSquare provides proactive ideation based on project touch points. That means, the team not only works on projects but acts as a thinking mind, helping clients via proactively conveying clients on any identified areas of modification, recommendation, suggestion which may help the client to capture a more panoramic view toward achieving project objectives.
Technology: The company is heavily vigilant towards technology and adapting to technological changes/newer trends which enables them to stay abreast and enhance their technology horizons.
Quality: Achieved via better project management, resource trainings, client expectations mapping, and providing maximum transparency to clients which not only allow them to track progress but visualize process in every phase.
Cost Effectiveness: As cost is a very critical factor, the company focuses a lot on providing client with a fulcrum of qualitative solutions, balanced pricing, and value-addition. This sets them apart on how they have modelled their solutioning expertise with a very competitive pricing that can suit businesses.
As the primary virtue, NSquare believes in giving more. The company strongly believes that providing more value goes a long way towards client satisfaction, and as a solution vendor they focus on this extremely important factor. They engage with clients to garner long term relationships.
Work Culture
NSquare supports a learning culture along with promoting peer training, enhancing skillsets. The team comprises of ambitious passionate individuals. They maintain a happy and fun-loving workplace, promoting every individual’s hobbies/interests.
Any growing organization not only needs technology spearheads, but they need visionary mindsets and attitudes who want to really enhance as well as work on their creative flow openly. This continuous process helps team members to have advancements from within, providing them necessary freedom.
Kirit Mandavgane, Vice President Strategy at NSquare Xperts, added-
“We believe any talent needs open thinking to flourish to its true potential. We at NSquare take heed to these vital areas, identifying, nurturing, and motivating individuals who have the attitude of seeking not only professional goals but also value towards believing in the technological superpowers they hold.”
Changing Tides
Covid-19 has introduced significant challenges globally. There was the obvious impact on the ongoing busines too. But NSquare took early steps for better managing the projects and keep the overall efficiency unmarred. They meticulously mechanized work from homes for the team members, while parallelly prioritizing team safety and client delivery. The company continued to deliver same level of quality and commitment regardless of the odds.
Recently they successfully implemented one of their challenging projects: The system went live in 21 countries. Despite of challenges on accessibility due to Covid-19, the team of NSquare went over-board toward successful delivery.
Aspiring Towards a Brighter Future
Even with the afore-mentioned exciting developments at NSquare, the company’s growth till now has been organic; their strategic framework going forward is to have advancements from within. They have been adaptive in rectifying problem areas there-and-then as they continue to learn by experience.
- Technology:NSquare’s goal is to focus on emerging technologies. Along with enhancements towards current processes and skillsets.
- Domain Specialization:NSquare started off early on developing domain focus through verticals and horizontals. As a long-term goal, they plan to enhance domain specific solutioning to cater to respective sectors. They believe that subject matter expertise is crucial for any industry to deliver immaculate solutions.
- Process improvement:This is the parallel focus and as NSquare grows as a team, it is imperative for processes to evolve. Cross functional division will help them manage internal aspects better as they move on. NSquare has been maintaining due diligence on these vitals since inception and it is an important part on consistently improving the same as they devise and modify their strategic framework.
- Customer Centricity:NSquare believes in delivering maximum value to their clients along with quality and being cost effective. These are the company’s cornerstones. They plan on continually and further improve these aspects as they model and structure processes for better decision making for customers to get correct ingredients for projects and objectives.
- Geography Focus: NSquare has strategic partners globally. They plan to increase their global presence to have better pulse on different regions, which would allow them to have better reach as well as understand markets and address demands more efficiently. Recently, they also opened a local office in Singapore.
For NSquare, growth will be the integral part as they keep on focusing on the afore-mentioned aspects and set goals to keep getting better year after year. “Our focus is to become a company built on technology, domain skills, geography focus, customer centricity as well as employee-centric work-place.”
