Medryte: Helping US healthcare providers through proactive telehealth billing support

Sujin Jekash Simson | CEO & Founder| Medryte
Sujin Jekash Simson | CEO & Founder| Medryte

It has been a challenging time for service providers and the global community altogether. At such time when providing in-person healthcare is challenging, given the large distances and limited resources, telehealth services have become a glimmer of hope against Covid-19. It has increased timely access to appropriate interventions, including access to services that may otherwise be inaccessible.

There has been a dramatic surge in cases of Covid-19 infections in the USA since the past few weeks. Thus, to smartly address the concern, the health systems in US are racing to be more adaptive to virtual services that can serve as their front line for the patients.

By using their phone or computer, patients are able to get guidance about whether they need to be seen or tested despite showing up unannounced at the emergency room or doctor’s office. Patients, particularly those who would be at high risk for any serious illness can also opt for a virtual visit while avoiding crowded waiting rooms.

Notably, while Telemedicine may have a spike in adoption, the coronavirus crisis has forced service providers offer commendable choices such as flexible insurance plans.

However, carrying out these operations online or offline, going to the doctor seems like a one-to-one interaction. It is actually a part of the large and complex system of information and payment. While the patient may only have direct interaction with one person or healthcare provider, the check-up includes a three-party system. The first party is the patient, the second is the healthcare provider (considering all the medical services), and the third and final party is the insurance company, or payer.

Well, it’s the medical biller’s job is to check with each private payer about their new policy on telehealth services coverage. The coverage may vary with patient plan; therefore, the biller should check with payers and educate the providers on what CPT codes can be billed for which payer. Certainly, the biller should ensure that the healthcare provider is compensated for their services by appending appropriate CPT/HCPCS, ICD-10 codes, modifiers, place of service and appropriate documentation.

Medryte Healthcare Solutions, is providing an outstanding service to all the clients by following 4 step formula

  1. Educating each provider on the latest updates and extended coverage on telehealth.
  2. Collecting information from payers and updating the plan specific coverage information to the practice.
  3. Preparing the list of patients eligible for telehealth services based on the payer and patient’s plan.
  4. Calling the patients on behalf of our clients and encouraging them to schedule for a telehealth service

These 4 step formulae have increased the patient visit to 25% last week compared to the previous week.

A Top-notch Performance

Medryte Healthcare Solutions is a full-service medical billing organization. It has extensive experience in multi-specialty billing and coding. Along with the above services, Medryte also provides analytic reports. Operating as a Healthcare BPO, Medryte exclusively serves the US clients across 23 states. It works for Physicians, Payers, and as a vendor for medical billing companies.

Medryte is equipped with a team of certified billing and coding experts. Today, it manages a workforce of 200 plus employees with two state-of-the-art delivery centers in Nagercoil and Tirunelveli, India. All the medical coders are graduates with life science background such as Physical Therapy, Nursing, Pharmacy, Microbiology, Biochemistry, and others.

Over the past 8 years, Medryte has emerged as one of the most reliable Medical Billing and Coding Company.

Its Response to the Real-Time Problems

Owing to the current crisis and lock-down period, many medical billing and coding firms have deferred or stopped their operations. Their staff is not working in the fear of getting infected or is given leave until the situation gets normal. This has led medical professionals under huge pressure owing to the operational and even financial burden arisen out of drastically decreased appointments.

Medryte, as an offshore billing organization has rushed to support the clients by digitally educating them on the latest happenings in the medical billing and coding industry.  Moreover, given the changing insurance guidelines due to the situation, Medryte on a daily basis educates and keeps the clients updated with all the information related to insurance guidelines.

A Compassionate Leader    

Sujin Jekash Simson is the CEO & Founder of Medryte.  Mr. Sujin’s aspirations to make Medryte an outstanding service provider and his efforts have made him a successful leader. His father a successful businessman is his primary motivation behind achieving the entrepreneurial milestones.

Mr. Sujin is a Physical Therapist by profession. He is graduated from Dr. MGR University, Chennai. Further, working in multi-specialties he gained experience in medical coding training and billing. The extensive experience and his father’s motivation led him to establish Medryte on July 13 in the year 2012. He has acquired a valuable experience of over 16 years in medical billing and coding. He uses his own personal experiences as well as that of his team to analyze them in the public domain.

Ascending Zeniths

Medryte at several instances has been awarded various honors. In 2014 it was bestowed by the, ‘India’s Fastest Growing Healthcare BPO-2014’ award. Notably, in 2013 it was honored with the ‘Social Entrepreneur of the year-2013’ Award and by the, ‘Vishwa Jothi Award’ in 2013.

In the upcoming years Mr. Sujin envisages providing medical billing and coding services through Medryte. He also aims to help clients during the crisis situation while decreasing their operational burden.

Quote: “Effective medical billing requires precision and meticulous attention to details. You should expect commitment accuracy and low error rates from Medryte billing solution.”