In the Digital Era, a company’s success is defined by its technological strength. With over 100 products developed in a variety of sectors, several companies have polished the abilities of domain expertise to define their competency. GraffersID is one such company that has created highly scalable and profitable solutions for clients across industries by utilising a unique blend of youthful and experienced engineers.
While in search for India’s Emerging Start-ups, we got to know about this amazing website and mobile app development company. In an exclusive interview with Insights Success, Sidharth Jain, the dynamic Founder of GraffersID shares his experience on software development industry. Following are the highlights of the interview.
Please brief us about GraffersID in detail.
We are an award-winning website and mobile app development company that commenced in 2017 with a mission to increase the success rate of start-ups. The current start-up success rate is between 10-20%, but 80 percent of the start-ups with whom we have worked are successful. We have raised funding within one month. Some of them are incubated by YCombinator, Sequoia Capital, Tiger Global, Harvard’s Incubation, and other reputed VCs.
We also offer businesses to hire remote dedicated developers from India on a contractual basis according to their project requirements.
We have worked with 25+ unicorns till date by being their development partner. We have received several awards for our services.
Some of them are:
- Global Business Awards 2021 – Best IT Company for start-ups
- Asia innovation Congress – Premium Product Development IT Company
- World HRD Conference US – Most Trusted Software Development Company
- Zoom TV Awards India – Impactful IT Company
- Design Conclave Australia – Premium UI/UX Experience
- Clutch – Top Web Developers India 2020
- Mobile App Daily – Fastest Growing App Development Companies in 2021
What inspired you to enter the industry you are catering to? Was your start-up bootstrapped or did you outsource funds for it?
At the initial stage, when people started approaching me to get consultations for their businesses, I then realized that this is the thing that I want and love to do.
I started to discuss it with people about their projects. I felt they are upset because their businesses are not getting the desired result. Problems faced by start-ups and entrepreneurs inspired me to start my own venture.
We are not funded and currently we are not planning for it.
What kind of services do you provide to your clients?
Basically, we are a software development company with a major focus on Website and Mobile Application Development. Also, offering business to hire dedicated remote developer from India on contractual basis according to projects need. Additionally, we also provide SEO and maintenance services to our clients if they have requirement for it.
We work in 4 steps:
Step 1: Requirement Gathering
Step 2: UI/UX
Step 3: Development
Step 4: Maintenance and SEO
What challenges have you faced while establishing your start-up and how did you transform the challenges into opportunities?
In the beginning, a few of our start-up clients failed, but we did not give up. We analysed the mistakes and took it as learning process to avoid them next time. We understood that because of these mistakes the client, as well as GraffersID, is affected. The client lost his hope and GraffersID lost his client.
If we deliver them valuable services, they are more interested in building long-term relations with GraffersID. With few changes now we are getting positive responses from our clients. Client reviews are the biggest strength of our business because we are getting most of the work from their references.
How was your start-up affected by the Covid-19 pandemic and what measures did you take to shorten the damages, while helping your clients and maintaining the safety of your employees?
Amid COVID-19 all people and business were impacted severely, and many founders were forced to shut their businesses.
Every other day we were losing our loved ones. Seeing this I took two major steps:
I along with other leading IT companies in MP launched a helpline number where patients could connect directly with the doctors for Tele-Consultation. To curb the misinformation that was being circulated, we even created a chatbot to clear doubts and spread awareness.
For businesses to survive I created multiple WhatsApp groups of business owners. On these groups people could freely seek advice, discuss, network, and share business requirements. We even did multiple live sessions with industry leaders who guided the members with practice strategies and hacks. Almost 90% of the group’s members were able to survive the pandemic and continued to grow.
What would you like to advice the young generation of entrepreneurs and enthusiasts who want to make a mark in the industry you are catering to?
I always mention this quote in my interviews and discussions.
If doing something is fun, then you would unconsciously keep getting better. Hence, you should always work towards what you are passionate about. And your learning should always be driven by your curiosity or the need.
The tag of any degree or college will not help you to become successful, but your attitude, passion, and determination towards your work will do.
So, focus on your goal always and do the things that give you fun.
Where do you see your start-up in the future? Kindly tell us about your strategies for scaling your start-up.
We started as a consultant from a co-working space with the mission to increase start-up success rate. Now we are a well-known IT company.
Our futuristic approach is to become a successful incubator so that we can fund and uplift the start-up ideas financially, as well as, with technological advancement. The only reason behind it is it increases the success rate of start-up and helps them achieve long-term goals.
What is the current scenario of the software industry?
With the advancement in technology, businesses and customers are shifting online. For businesses to connect with their online customers they need to have an online presence. Thus, to fill up this gap, they are getting software developed for their business. According to the data, only 30-40 percent of the businesses have business software.
So, we believe there are lots of opportunities in the future for the software industry.
An Exceptional Entrepreneur
Sidharth Jain is a proud founder of GraffersID a Website and Mobile App Development Company. He started GraffersID with the mission to the success rate of the start-ups by developing user-centric products.
He is from Barwaha, 60 km away from Indore Madhya Pradesh. Sidharth did his schooling in Indore, and for further studies, he got admission in Mumbai’s top college.
From his college days, he loved coding and was eager to learn about new technologies. Only because of his determination he got an opportunity to work with India’s biggest IT Company at that time.
By seeing his knowledge and passion for his work he got a very big opportunity to work on companies’ most valuable project. He also got a chance to get sifted in a foreign country and work from the client-side.
After few years of his job, he decided to quit and start with his own venture. With some reserved money, he hired a co-working space for him and started as an IT consultant. To get more clients he started to write blogs on Quora, Medium, and LinkedIn to resolve queries of people.
In few days, he became the most popular writer in the start-up category. People started approaching him for consulting for their business and development help.
For marketing skills, Sidharth Jain has received an award as a “Most Influential 50 Youth Marketing leader” in 2018 by World HRD Congress.
