Elision Technolab: Next Gen Telecom Solutions

Incorporated in the year 2007, Ahmedabad, Gujarat based Elision Technolab LLP is helping businesses to transform their processes from manual to digital. The company started with a clear aim to provide unified communication solutions to the global industry and transforming clients’ old business processes with more advanced and efficient process automation using unified communication solutions.  
A Passionate Technopreneur 
Mehul Shah, the Founder and Director
An ambitious leader Mehul drives this VoIP company more popularly known as Elision. Elision has been catering its worldwide customers with unified communication solutions for more than a decade.
Mehul has started the company with his vision to be earth’s most customer-centric company where customers or individuals can find and discover anything they might want to communicate which adds tremendous values in Business and Personal life at the most economically possible rates.
Exclusive Services 
The company offers turnkey solutions i.e. it provides hardware and software solutions to the customers. It also provide on-premises services. The company has the most advanced call center software, namely, DialShree. It is an omnichannel call center solution and supports a wide range of features that are not available in any other call center solution in India.
The company has developed various omnichannel communication and collaboration solutions. From a full-fledged omnichannel contact center solution to live chat software, web, and video conferencing solution. There are many other systems that are in production and thus, empowering the business of some big brands in India.
Coping with Challenges
The initial challenges which were faced by the company were majorly related to the funds, infrastructure limitations and the conservative mindset of people. However, it is pursuing its dream of building an irresistible unified communication solution. In its twelve years of journey, the company has provisioned its best solutions to big names in India, including, major banks, automobile companies, Government organizations, etc.
Overcoming all the challenges, over the years, Elision has earned various awards and recognition. It received an award from GlobalLinker in Singapore. Sangoma awarded it as accreditation for The Best Contact Center Solution and deployment of a unified solution in the Smart City.
On-going Projects
The leading supplier and pioneer of VoIP solutions, Elision TechnoLab is now looking for government tender to bid for the smart city. It has catered multiple banks, BPOs, KPOs, automobile companies, insurance agencies, educational institutes, and hospitals with its unified communication solutions such as contact center solution, IVR solution, conferencing solution, live chat software, click to call system, CodeBlue: Emergency Alert System and many more.  Also, it is developing a web and video conferencing solution to benefit businesses with a collaborative solution. It is advancing technologies in call center software to let its customers use the most advanced and omnichannel call center solution.
Telecom: Evolving across the Nation 
People are more conscious about their brand presence and its power to gain a competitive edge in the market. This encourages companies to furnish businesses with the most advanced tools. If we talk about the telecom sector, companies are now switching to software-based solutions by replacing old, traditional, legacy systems as the software-based solutions are cost-effective and more feature-rich. In some countries, the government also supports the SIP solution which transformed the telecom industry completely.
Bringing Transformation 
Elision’s solutions let businesses gain benefits from omnichannel (Email, SMS, Chat, Social Media Integration, SSO, Audio, Video, Fax, WhatsApp, etc.) communication. The solutions are helping people in transforming their old business processes with more advanced and efficient process automation using unified communication solutions. It also helps businesses to transform their processes from manual to digital.
A way Forward
Elision is catering to small to big businesses with unified communication solutions and striving to be the most client-centric to make sure its customers use the power of the advancements in technology through its solutions.
Advice for Newbies
“Be persistent and give your 100%. You may face challenges, but if you keep putting 100% and deliver quality solutions, you will definitely achieve success”, advises Mehul.