Dhruvsoft Services: Build. Deploy. Support

In today’s digital age, most of the CRM solution providers in India are focusing on providing generic CRM solutions. Businesses are becoming more fragmented alongside several industry players distributed geographically. With skyrocketing demands, embracing cloud-based CRM solutions to generate profitable outcomes is becoming the need of the hour.

But there were times when ‘Cloud’ was looked upon with a lot of suspicions. Surpassing this notion Dhruvsoft Services Pvt. Ltd. came forward intending to transform the overall scenario of the business world. Founded in 2009, the company provides cloud-based application services to numerous organizations thereby, enhancing their client engagement functionalities.

Dhruvsoft’s cloud-based CRM solutions have created a niche and stand amongst the oldest partners of Salesforce.com across the country. Its consistent efforts backed by a customer-centric approach have assisted it in partnering with renowned companies like Google, Microsoft, Zoho and more recently with Oracle NetSuite.

Dhruvsoft’s growth rate of 40% year-over-year is truly evident in highlighting its quality services and credibility. The company is well-equipped with a pool of young and dynamic CRM professionals who keep no stone unturned in rolling out innovative solutions for the clientele. These professionals are committed to providing real-time budget-friendly solutions that have the potential of quenching the needs of the customers to the core. Over the years, with 250 successful implementations and counting, Dhruvsoft has successfully listed it amongst the top players of CRM solution providers in India.

Meet the Founder

With over two-and-a-half decades of experience in the IT industry, Mr. Sunil Khanna is the Founder and CEO of Dhruvsoft Services Pvt. Ltd. Having worked as a Consultant with some of the leading organizations across India and abroad, Mr. Sunil took the flight to his entrepreneurial journey in 2004. After laying the foundations of two successful ventures, a medical equipment company and a recruitment process outsourcing business, he placed the cornerstones of Dhruvsoft with a vision to empower diverse industry segments.

Under his aegis, the company offers proactive services for cloud-based CRM and collaboration products. He has been instrumental in shaping the growth and unlocking countless opportunities for the company to be the frontrunner in its segment.

Apart from all this, his educational years have seen him completing Engineering from NIT and a Management Diploma & Chartered Financial Analyst (CFA) from ICFAI University, Hyderabad.

More about Dhruvsoft

Living by ‘Dhruv’ – the Pole star, the company puts its best foot forward in enhancing client engagements by imbibing the values of perseverance and steadiness of purpose. Its commitment to delivering tech-enabled solutions to its clients is what adding value to its growth path in the longer run. Providing value-added CRM solutions for specific industries has become its forte and it consistently strives for the same.

On top of that, the company has developed solution accelerators and products catering to various segments including Advertising, Media, Education, Nonprofits, Services, Technology, Real Estate, Medical Devices, Pharma and Healthcare. These solution accelerators and domain expertise are the USP of its services which helps it in outshining its competitors and outperforming own milestones.

What Next?

“The penetration of CRM solutions is very limited to companies in India. Most of the companies still use primitive on paper, excel based methods for Sales, Marketing and Service. Even those who use technology – have fragments and ineffective solutions,” says team Dhruvsoft. “We see this market to grow and mature in the next five years as more and more businesses are looking at companies leveraging technology to become competitive,” they added further. 

The team believes that technologies like AI and ML will surely add an extra plus to the CRM segment. Organizations will embrace holistic solutions bringing marketing, sales, service, and operations to the centre stage of customer satisfaction. Besides, mobile CRM solutions will also see significant growth in the coming times.

Dhruvsoft is all set to reach the epitome of success in the near future. It aims to become a premier boutique cloud CRM and ERP service provider in India. It is planning to increase the share of the services it provides to the international market. Acknowledging further market consolidation of CRM products and services providers, it looks forward to an exciting time ahead for the ‘Customers’.

So, customers, it’s time to enhance your CRM with www.dhruvsoft.com