With increasing competitiveness and rising consumer demand, it has become even more challenging for restaurateurs to satisfy their consumers and keep up with the growing trends of the market. Customers these days thrive for something more, some additional benefits and look for restaurants that not only serve great food but also promises great service. Excellent customer service is what differentiates a restaurant from others is always valued by the customers. As a result of which restaurateurs now focus more on investing a huge amount of money in technologies that would help them create value for their customers and provide a quality experience to their diners.
They have come to realize the fact that it is in their best interest to streamline their business process with the latest technology and incorporate innovative applications that would not only ease their day to day operations and increase their efficiency but would also help them provide quality service to their customers and increase customer value.
RanceLab® FusionResto is a frontier in providing world-class technology at the doorsteps of its customers. It provides an all in one managerial solution that takes care of multiple business operations like Point of Sale transaction, Inventory management, Financial accounting, Customer Relationship Management, Payroll management, Supply Chain, Schemes and Promotions and many more. Its advanced CRM module help entrepreneurs build happy and returning customers and increase their revenue through lucrative loyalty programs which gives detailed customer profile like their contact information, family details, birthday and anniversary, their buying patterns, average ticket size, most preferred items, frequency to order and many more.
Moreover, a happy customer creates more brand ambassadors for the organization who brings in more business to the restaurant. It thus becomes necessary for restaurateurs to ensure that customer satisfaction is always in check and they get exactly what they are looking for. Taking customer feedback on time immensely helps in doing so. It not only facilitates better marketing decisions but also assures customers of the organizations regard for their opinion. FusionResto allows restaurateurs to capture customer feedback on various parameters like ambiance, service, food, experience, value for money and gives an action-based reporting that increases operational efficiency and customer delight.
With new players emerging in the market every now and then it becomes difficult to ensure timely deliverables and maintain consistent quality in their service. Integrating themselves with the latest technology technologies and proper implementation and utilization of such technologies will increase customer engagement, improve customer service and provide better operational efficiency.
FusionResto assists restaurateurs in keeping pace with the technological evolution and provide them with rich business insights and detailed analytical reports that helps them stay ahead of their competition and set high quality service standards.
Create Loyal Customers with FusionResto
