A consultancy firm offers a wide variety of services to its clients. It assists the clients to formulate business models, reduce costs, predict risks, and innovate products. It further strengthens their processes for managing talent, staying compliant, and recruiting staff.
One such renowned company focused on delivering excellent customer services is Bramha Consultancy Services. It provides professional labour law consultancy services and undertakes compliance on subjects like employee’s provident fund, employees state insurance, minimum wages, payment of bonus, and so on.
The person spearheading the company is Hemant Arun Deshpande, the Author and Principal Consultant. A postgraduate in commerce and Personnel Management, he has rich experience of 30 years. Hemant has worked with industries from various areas that is manufacturing, construction, IT, etc. for 16 years. As a Principal Consultant he had consulted more than 100 companies in the past 13/14 years.
In an interview with Insights Success, Mr. Hemant shares the journey of Bramha Consultancy Services, its various services, and future plans.
Following are the highlights of the interview between Mr. Hemant and Insights Success.
- Please brief our audience about your organization, its values, vision, and mission.
Bramha Consultancy Services was formed in the year 2008 by Promoter, Mr.Hemant Deshpande with a view to cater services to the IT Sector in terms of compliance and
exemptions. Apart from providing services to the IT establishment, it has planned to cater its services in terms of labour laws to the corporates, schools, and establishments from all the sectors.
Values:- The organization strictly adheres to the core values as mentioned below :-
- Client first:- Understand the client needs with proper analysis and give them best of the best services.
- Time Bound Compliance: – The motto of the organization is to provide time bound services to the clients in terms of compliances monthly or annually, before due dates to avoid last minute management.
- Transparency: – Statutory compliance is one of the core activities of the organization. Thrust is always on 100% transparency in terms of existing laws or amendments there of made by the government which has direct or indirect impact on the client.
- Quick and appropriate response: – We believe in quick and appropriate response resulting in retention of clients and gain of goodwill.
- No discrepancy: – The quality of services provided is always the same to old as well as new clients and no discrepancy is made on the basis of financial status of the client
- High returns to the Client or Value to the Client’s fees- The returns are generally on higher side as compared to consultancy charges.
Vision:-
- We at Bramha aim to support establishments in terms of statutory compliance that will help budding entrepreneurs to concentrate on their business and become more productive.
- We will strive to encourage new law defined processes to reduce the recurring costs, and implement ethical practices towards a sustainable growth.
Mission:-
- Support to 1000 plus Establishments/ Firms or individuals in the next 5 years in terms or compliance and exemptions.
- Publish the books on compliance and exemptions for the Industry that can be made available on E-Commerce basis.
- Help Companies to save on recurring expenses
- Brief us on how you have made an impact in the tech space through your expertise in the market?
We follow the multiple processes to cater the services to the client. We use the latest technologies available in the market to increase our reach and make our presence impactful.
- Internet and computer-based solutions help us to give quick and constructive response to the client.
- Use of social platforms like what’s app, etc.
- Use of Business Platforms like LinkedIn, etc.
- Latest amendment in law is circulated to the client immediately once the content is verified by either of these ways
- Writing articles in Business magazines like Sampada (Magazine by MCCIA), HR News
- Writing books of various laws
- Have been selected as one of the Top 10 Labour Consultant in India for the year 2019 and 2020 by the Magazines like “Consultant Review”
- Brief us about the featured person(s) and their professional journey.
Hemant Arun Deshpande Founder, Author, Principal Consultant possess degrees like Masters in Commerce and Masters in Personnel Management, Diploma in Computer Management and has done courses like Entrepreneurship Development and many more.
He has written two books namely:-
- Handbook of 21 Major laws for Businessmen- Published in 2018
- A to Z IT- Guide on Benefits and Compliance for IT/ITES Companies in India- Expected to be published in a month or so
- What are the challenges you and your team come across in your day-to-day operations?
There are many challenges faced by our organization in day-to-day operations. Some of them are as below.
- Interpretation of Law: – The small to big organizations need in-depth compliance support and m a n y t i m e s t h e i n t e r p r e t a t i o n o f law/circulars/notifications is not done correctly by the organizations. This makes them face difficulties in long run. We need to explain many a times on this topic till the client is trained.
- Shortcuts- It’s a human tendency to take shortcuts but as there is a saying in English “All that glitters is not gold”, it simply means taking shortcuts in terms of compliance make the client to get trapped. We have to carefully see on day-to-day basis the client does not suffer because of such shortcuts. This can be eliminated with the clarity and smooth dialogue and execution.
- Taking into consideration, the current pandemic, and its impact on global economies, how are you driving your organization to sustain operations and ensuring safety of your employees at the same time?
We are in statutory compliance. This is done with the help of IT Revolutionary techniques from past many years. Ideally, pandemic is the worst situation the world is facing and has deep impact on many business models especially on construction, travel, vehicles etc. Whereas, we have managed it with the help of following government norms
like sanitization, using mask etc.
Due to technology and digital India movement lead by the Government, we could do deliverables on time by adopting techniques like work from home and using various software’s like Any Desk, Team Viewer, Zoom Meetings etc. We will continue doing this till the things are on track as far as rest of the world is concerned.
Rather, I would put it in other words the pandemic has taught all of us to become more disciplined and I could see a positive change in our client’s approach as far as compliance is concerned. This is nothing but blessings in disguise.
- What would be your advice to budding entrepreneurs who aspire to venture into the technology and innovation space?
I see many entrepreneurs cribbing on the current situation. I suggest, stop cribbing on the situation and start bringing the positive change with the help of technology or innovation. The more you focus on these two the more you are going to get the profits in future. If you have fire in your belly you can surely come out from the worst situations, no need to worry.
- Where do you envision your organization to be in the long run and what are your future goals?
I believe many organizations can get benefitted out of our services in future. Adoption of e-commerce technique will help us to reach many and will help them to have more peace in terms of deliverables. Similarly, it will help us to grow vertically and horizontally.
