With activation of work in hybrid mode, insider threat landscape surface has changed. Organisations one hand offering flexible working hours with open device usage, on the other hand they are struggling with data exfiltration issues, unwanted application deployment, , rogue application codes infecting end-points, productivity issues, adherence to regulatory challenges, board reporting on cyber breaches followed by reporting of incidents to Apex body and many more.
With this landscape change, other mounting pressure is to build skills to manage above challenges, reporting requirements to gain access of real incident data from millions of metadata sets.
Post pandemic, CXOs are exploring unified threat management stack that not only addresses above challenges but also keen on outcome driven engagement, with end to end hosting, ease of deployment with less compute challenges, with open APIs, easy to integrate with security/3rd party reporting dashboards and Bots.
One such organization that has built a reputation in data protection landscape is Data Resolve Technologies Pvt Ltd., guided by Dhruv Khanna, CEO and Co-founder.
Based in Noida, Uttar Pradesh, Data Resolve Technologies offers a reliable mechanism that supports detection and neutralizes various types of sensitive activities concerning data theft, loss, or damage.
In an exclusive interview with the Insights Success team, Dhruv Khanna shared the journey of Data Resolve Technologies, highlighting how he faced and tackled challenges with numerous interesting facts in his professional experience.
Please tell us about the saga of Data Resolve Technologies since its inception.
We started off by incubating ourselves at STEP, IIT Kharagpur. From there, we took slow but crucial steps towards accomplishing our mission of becoming a brand name in Unified Insider Threat Management space that offers Data Protection, Employee Monitoring, and User Behaviour Analytics from a single dashboard and endpoint software agent. Since beginning, our mantra is to co-create use cases while working with clients and we have consistently moved on the path of improvement with feedback from our clients, partner, and distributors.
What was your inspiration behind venturing into the cyber security niche?
Our biggest inspiration has been our clients and partners, who have helped us in contributing towards creating a great software product with innovative use cases. We firmly believe in protecting the confidential data at risk and allowing our clients to focus on areas that matter to them, thereby increasing their productivity and efficiency. We are proud to create a data secure environment for our Indian clients and we extend our sincere thanks to their contribution by entrusting us, this engagement not only helped us to improve our product strength, but at the same time with our clients confidence, it helped us in generating employment and offlate happy to associate under “Make in India” mission.
What were the initial challenges that you had to surmount to ensure Data Resolve Technologies’ success rate reached greater heights?
The phase of challenges never ends for anyone, but initially, we had to face challenges in terms of being new to the market and proving ourselves better than the competition. Our major benefit was being a “Make in India” product which helped us gain the trust of our clients combined with our product USPs.
Building internal skill model and processes is key for our sustained and profitable growth as a Company. As we are growing, we aim to expand in a leaner manner across departments with process automation.
What professional values and qualities do you think your clients value in you and Data Resolve Technologies the most?
Our key professional values and qualities that our clients value are Strong Work Ethics, Responsibility, Integrity, Honesty, Reliability, Adaptability, and Accountability. We learn from our clients consistently, this helps us to put focus on building right use cases, solving ground issues with respect to our products.
What are the USPs that highlight Data Resolve Technologies’ uniqueness in the cyber security niche?
Insider Threat Management, User Behaviour Analytics, Data Leakage Prevention, Real-Time Incident Alerts, Application control and sandboxing, Encryption. Employee Productivity and Monitoring and more as an unified platform is our forte. We also provide support for different OS, Windows, Mac OS, and Linux across hybrid hosting options. Our product USPs are as follows: –
- Pre-Validation of Client Infra while on-boarding
- Multi-OS Support
- DLP + Employee Monitoring Productivity in a box
- 0 Infra Changes to on-board our platform
- ISVs Program augmented DLP Capability
- Offer Quarterly Infra Assessment Services
- GTM to offer this as an OPEX Program
- Console hosted across Cloud Platforms
- Less compute, HW/OS, Lower TCO
- Co-create Caselet
- Strong Client and Partner support
As an experienced professional, what would you like to advice the budding aspirants willing to enter the ever-evolving cyber security niche?
Build a business model with revenue sanity, ensure you earn, not lose money when on-boarding a new client. Focus on building culture with ethics, accountability, and trust. Ensure you spend time with your clients, make them happy, and support them in meeting their business objectives.