Technology nowadays plays a greater part in the lives of every individual and this has been rising from the last two decades. Occasionally, there is an innovation that happens in every industry which is either through, ‘introduction of new technology, a solution to an old problem or due to birth of an innovative big idea’.
Timesol Facility Management Pvt. Ltd. is spearheading through technological advancements with ease of access to all its customers and clientele. The company offers an integrated premium service with multiple touchpoints through its call-center and the website. Also, it has a customer/client specific CRM that takes care of their every need. From one’s household work to any personal and official travel requirements, to cash management needs for the organization – all of the requirements can be fulfilled with the comfort of a single space. Technological advancements in the market are also incorporated in the way that, Timesol operates with a key position in the market which helps in having a stronghold on it. Facility Management has an ocean of opportunities. The market changes with time and what was new yesterday is outdated today. “To move with the tide of change we at Timesol diversify the aspects of business,” says Timesol’s team. From a base of just being a concierge service provider, the company has expanded to be an ‘Integrated Corporate Service’ enabler. Its dimensions of business have grown from concierge to travel services, to complete facility management to corporate support services, and human resource support service. Every need for corporate clients/individual patrons is taken up with the utmost care.
Timesol operates as a single unit by building a diverse team. “We are able to deliver on the unique and challenging requests from our clients,” tells the team. The staff brings to the table the culture and attributes from the heart of their region. With the personnel from Pan India speaking different languages, the firm has managed to have a hold on the Indian market effectively. Every experience and culture brought to Timesol helps in providing service beyond expectations.
Chasing Excellence
“Team Timesol is always in the pursuit of a life well-lived,” shares S Bhaskar – Managing Director, Timesol. He comes from a humble background and has a Postgraduate degree. Bhaskar began his career with TVS in 1984 and then moved to Titan Industries Ltd. for handling facilities in the year 1986. Later, from Titan, he joined with BPL as head of facilities in 1998. After working in the corporate admin and facility fields for more than 17 years, he analyzed that ‘TIME’ is one of the key factors for achieving a happy work and personal environment. With this thought, TIMESOL was incorporated to provide a perfect balance between work and personal life to its clients. He has worked hard to shape the company since its inception, through thick and thin Bhaskar has stood by his decision and had harnessed the strength to keep the organization on the go to reach what TIMESOL as a company is today. He was determined that the company can achieve greatness and now, it has become one of the key market players in the service industry. When it comes to the clients, he maintains the utmost transparency and claims that it is the secret behind the success of Timesol.
In Pursuit of Greatness
Timesol has been an organization that has adaptability built-in as its core value. The company believes that quality and timely services are the key factors that ensure the success of any business. “Our Research and Development team is always on the go to understand the change in market conditions and we at Timesol are equipped to handle the shift in the market,” expresses Bhaskar. “We believe that diversification is one of the crucial elements that enable the organization to compete in the market,” further adds Timesol’s team. The team understands the dynamics of the market and provides tailor-made services to the clients to be it a corporate or individual patron. It ensures that whichever services provided are quantifiable and quality services. The success of the business is quantified by two major factors the trustworthiness the clients have on the services and the loyalty of its employees.
It is an organization that values its employees, and they are treated as an extended family. Any organization thrives on the engagement of its employees. “We have an open-door policy where every employee, be it a janitor or the senior management personnel, every individual working for Timesol is given equal preference. I believe that gives our employees a personal connection towards the company,” claims Bhaskar. When it comes to the clientele/customers, the firm ensures that the utmost transparency is maintained. Within a specified turn around time, the Timesol team creates a personal and professional bond with the clients as the services are designed to suit the corporate and the individual needs as a whole.
Delivering Distinction for 17 years
Timesol is one among the best intermediary service providers, in its seventeen years of operation, it continues to develop and discover best practices & methodologies to cater to its esteemed clients. The firm creates a specialized array of services to balance its client’s work, personal and official life that increases efficiency in business administration. Some of the exceptional services provided by Timesol are mentioned below:
- CONCIERGE SERVICE
- CORPORATE SUPPORT SERVICES
- FACILITY MANAGEMENT
- HUMAN RESOURCE SERVICE LINE
The organization has diversified to suit the conditions of the changes in the market. From a traditional concierge help desk, it has moved on to become a front runner in providing an Integrated service of Concierge and front office management. Also, it is emerging as a key player in the facility management front.“We provide one of a kind services to our corporate clients and their employees. Being an Integrated service provider, we take pride in catering to the industries across the market from the startups, the SME, to the MNC companies,” describes Bhaskar.“We provide a custom-made solution to all the needs of our clients/customers. We value the Customers and ensure we offer the best levels of service excellence,” claims the team of Timesol.
All in all, the facility management market is a place where there is a lot of scope for new players. With the integration of technology, the market is opened for new ventures and new platforms for business. The last decade was the golden age of technology and there were many advancements in all aspects of the markets. “The advent of technology has given startups a place to expand and compete in the market,” concludes Bhaskar.
