Centrally located in Bangalore, close to Lal bagh botanical gardens – Springs Hotel and Spa is a luxurious four-star hotel near MG Road. Located in one of the vibrant cities of India, the hotel follows the contemporary style of architecture. It has a blend of elegance and a clean look of modern architecture with the warmth of varied hospitality services. The Hotel provides a clean and hygienic environment for its guests. Springs Hotel offers a range of room types to suit all budgetary compliances. It has two distinct dining options: a banquet hall and a boardroom to meet all the needs of business personnel. It also facilitates a covered outdoor swimming pool and a spa that helps the customers rejuvenate themselves.
Elegantly Designed
A boutique hotel, built by Shoba Developers – Springs Hotel has thirty-six rooms on three-floor levels. It has a nice ambiance and natural light in the corridors and rooms. The hotel also comes with a complete white themed indoors, reflecting natural brightness and cleanliness. The rooms of the hotel are equipped with wooden flooring and solar energy with a heat pump for heating the water in the bathrooms, stepping towards a greener tomorrow. The room size in the hotel is more than 300 sq.ft on average, which is spacious and comfortable than most of the five-star hotels in the vicinity. The amenities of the rooms include plush beds, satellite T.V., crisp linen covers, and luxurious bathing utilities, etc. The rooms also come with an inverter split AC to enhance the guests’ experience and comfort level in the utmost leisure and enjoyable manner.
Springs Hotel is known for its spa’s skin as well as body treatments and the best in class services provided by the staff. Also, the highlight of the hotel is a rooftop bar, a fine dining restaurant, a banquet hall for up to 250 guests. The 24×7, in-room dining facility is like a cherry on the top. Besides all of this, the hotel employs a positive and welcoming staff contributing their services through house-keeping, reception, and a travel desk.
Best-in-Class Services
The hotel caters to business and leisure travellers mostly. Being a stand-alone property, the hotel’s business promotions are done online. The staff is also well-trained in creating a wow factor with the customer service. Thus, the business purely operates on customer feedback and ratings online which results in customer retention. “The guests return as they find value for their money and the online guests automatically become direct regular customers,” says the team of Springs Hotel.
The daily operations of the hotel are the biggest challenge the staff faces but all of them take it as an opportunity to serve in the most vibrant manner possible. Team Heads meet all regular or long staying guests to decide their food/diet needs and plan accordingly. Many times, the executive chef personally addresses the guests for feedback. “Our Wi-Fi service provider has a wireless transmission system, therefore the connection does not experience any downtime or cable faults,” claims the team.
The Luxury Enabler
Springs Hotel is a partnership firm led by M.G. Raghavendra as the Managing Director. He is a well educated and widely travelled businessman, with a great passion for bikes, cars, wildlife and well – luxury hotels. This also makes him a very renowned foodie. His prime focus through Springs Hotel was to provide the utmost luxury to the clients at a fraction less than the normal price and an experience that will be value for money. Thus, all the products utilized in the dining area, public spaces and rooms are of premium quality. The hotel’s facade has a glass with ‘spring time in the woods’ picture embedded to enhance the ambiance.
Dynamics of the Hospitality Space and Roundabouts
The current scenario prevailing in the industry is dominated by Online Travel Agencies (OTAs) and the strong arms tactics used by them. However, the times have changed and only small independent hotels are having this burden as the large chain hospitality service providers have strong networks with a robust sales team. Hence, more and more hotels are opening every year in all the categories, some are coming up with new categories and themes. The creative insights and innovations in the space have given birth to hotels with brilliant ideas and the capacity to execute such ideas. The customers are having the choice of budget-friendly hotels spread over various standards to opt from. The competition has become cut-throat and everyone is ever-ready to drop the prices to increase the occupancy, resulting in a thinner bottom line margins. “The focus should be more local than international, due to the recession overseas,” addresses Raghavendra.
Experience Luxury at its Best in Springs Hotel and Spa
