In today’s increasingly complex IT world, organizations rely heavily on a multitude of innovative technologies to manage their operations by incorporating solutions along with business strategies. Moreover, today’s blitz of information and the subsequent growth in storage has emphasized the need to safeguard data and alleviate risks. All of this burdens the resources and budgets of the organizations and thus pulls them away from their business goals and strategies.
Apprehending this predicament, Sairaman Mudaliar founded Pentagon Systems and Services, a one-stop solution for all IT needs. Pentagon aims to bring in innovative practices and take the weight off the organizations, thus aiding them to focus on core competencies and business objectives.
Pentagon, since its inception in 1994, has believed in the philosophy of adding value to client’s business by leveraging technology to the fullest. At Pentagon, they partner with clients by offering them the most innovative IT solutions to make their business hassle-free and more sustainable in the current competitive market. Their portfolio extends through various industries ranging from Corporate to Public-sector organizations while having found a strong foothold in elite markets such as Manufacturing and Banking.
A Futuristic Leader
Sairaman Mudaliar, Co-founder Director of Pentagon Systems and Services, is a visionary full of self-motivation, resourcefulness and drive with a proven ability to develop and strengthen the complete organization in order to maximize company profitability and efficiency. He embarked his career in the field of IT industry with remarkable skills in Sales and Marketing services with almost three decades of experience in delivering numerous solutions in IT.
Sairaman’s continuous effort of commitment towards customer satisfaction has made Pentagon a leading Premier System Integrator and a preferred Business Partner in top Enterprises along with the large SME market. He brought a transformative change in the organization by incorporating Telecom and IT Infrastructure business to their System Integration profile by partnering with telecom giant Tata Communications Ltd. & Tata Teleservices as Life Cycle Management Partner managing more than 200 SME customer.
Experienced and leading the growth in all sectors of Pentagon, Sairaman aims to make it a dynamic and progressive organization. He holds excellent communication skills and has established sustainable and profitable relationships with customers, suppliers and stakeholders across the nation.
His progressive vision has made Pentagon a multi-cloud vendor by partnering with Amazon Web Services, IBM-Softlayer, IBM-GTS, Microsoft Azure, and Netmagic IT Solutions.
An Inspiring Journey
‘Demanding customers’ is one of the arduous challenges the market is currently facing. Given that Pentagon is partnered with CISCO; their customers have a high level of expectation from them in terms of solutions and services. However, this demanding nature of the customers has helped propel Pentagon towards providing best-in-class solutions, products and services.
Subsequent to recession, Pentagon faced a great deal of difficulty to survive in the market as businesses and opportunities did not improve because of commercials. To remedy this, they strategized and started playing with low-margin scenario which helped them sustain in spite of the competition.
Pentagon attributes its success to building long-term relations with customers and promoting trust and loyalty. They strongly believe in consistently providing exceptional solutions to clients in adverse situations and driving them to adapt and learn the new technology trends.
The decade long journey has seen Pentagon excel at various levels, keeping up with their reputation of being customer-centric. Headquartered in Mumbai, Pentagon operates extensively in India providing innovative IT solutions, IT infrastructure management services, server and storage virtualization technologies, facility management services and AMCs. Pentagon’s team of professionals use their skills and expertise to resolve complicated IT issues faced by their customers making use of legacy, yet useful and new technologies in hardware, virtualization software and services as per the requirement.
“When we partner with our clients in addressing their problems, we take full ownership of the project right from the beginning up to the end,” says Sairaman. In addition to this, their professionals continue to assist the clients by providing upgrades and add-ons, so that they do not face any problems catching up with the latest technological advancements.
One-Stop Solution for all IT Needs
Pentagon is the right choice when it comes to delivering the right solution. They offer a variety of services in multiple diverse fields like facilities management, AMC, server warranty checks, server and storage virtualization, DR planning and implementation, along with customized professional and support services to ensure optimum infrastructure utilization. Apart from these, they also provide various technologies for backup, migration, security, mobility, storage and virtualization. From consulting to support they provide all services under one roof.
Pentagon understands the importance of maintaining competency in business acumen and keeping employees happy. Moreover, they provide their customers with latest networking technology, secure and reliable solutions, scalability and availability in simplified network management, and increased efficiency with reduced operational costs and least accelerated time to market new solutions. It works closely with the customers to improve their IT performance and increase results. They implement a step-by-step strategic process that guarantees smooth IT functioning within the organization, leading to increased efficiency.
Consulting: The strategic approach of Pentagon’s consulting aids in identifying where and what is needed in the business to help streamline it more towards a dynamic data center.
Analyzing: A thorough analysis of all the loopholes and strengths of the customer’s business helps Pentagon create a tailor-made solution.
Architecture: By identifying the possible technology options, Pentagon can help bridge the gaps between what is missing and which technology needs to be deployed to fill those missing gaps.
Implementing: Without disrupting the on-going setup, Pentagon integrates, install, deploy and test.
Managing: Pentagon’s efficient management aids in boosting productivity and optimize system performance.
Supporting: Pentagon provides real-time access to eligible engineers that can allow client’s team to maximize output within lesser time.
A Refreshing Approach towards Business
At Pentagon, teams work with a mission to help organizations achieve improved business results by designing, engineering and supporting solutions that cater to the customers’ exact needs. Their vision is to be the best IT solutions and service company for their customers, partners, and employees.
Pentagon has an in-depth understanding of the critical role IT systems play in ensuring continuity of business activities for their diverse range of customers. For them, the continued smooth running of their wider operations is crucial. Pentagon strives to achieve this through innovation, quality, and commitment towards providing exceptional services.
Pentagon’s capabilities are built on a solid foundation of services that span the entire IT lifecycle, including strategy, architecture, deployment, project management, support, and management services. The result is a stable yet flexible and agile technology environment that supports business change with confidence and delivers dynamic data center capabilities.
Pentagon as a Cisco Solution Provider
Cisco, being a giant in the networking industry helps Pentagon to grow not only in business, but also helps them improves their services in terms of customer satisfaction. Cisco solutions aid their business to grow along with the new technology and in sync with the new market trends. Cisco caters to a large number of services including Networking, Collaboration, Data Center, IP telephonic, IoT, Analytics etc. At Pentagon, they majorly deal with Cisco in Networking, Datacenter, IP telephonic, Security, and Collaboration services.
Security Solutions provided by Cisco not only just secure your network with more security but also keep an eye on your whole network to find out the gaps in your security. It also provides you solutions to avoid the security breaches and make your network more secure.
Meraki, the product from Cisco provides you a single platform to manage all your devices securely and make life’s hassle free. It’s the future of the upcoming demands in Networking.
Cisco’s SD-WAN is another interesting product which has made them very strong in the field of Cloud and Security. SD-WAN provide secure connectivity everywhere, deploy new services and applications faster and drastically simplify the complexity of WAN.
Pentagon together with Cisco understand these marked trends and produces latest technologies to make sure that whatever networking solutions they are providing to customers are not only as per current standards but also are enough innovative to meet their requirements for upcoming years. Moreover, they educate the customers in terms of new trends and technology and help them to understand how it will benefit them to introduce the same into their network.
Awards and Accolades
Pentagon has set a very high standard of excellence. “Appreciation from our esteemed partners in the form of awards and recognitions encourages us to achieve more,” says Sairaman. Recently Pentagon has been awarded the Hewlett Packard Enterprise’s “Smart Choice First Simplivity Win”. Furthermore, they have been acclaimed as the “Emerging Technology Partner, 2017” and “Partner of the Year, West Region, 2017” by NetApp. For the year 2016, Pentagon was awarded the “Preferred Channels Partner for Cloud & Data center” by Netmagic Partners. Pentagon has also been awarded by Cisco for the “Partner Plus Award” for achieving maximum revenue in commercial patch and mid-market. Pentagon claims that these awards are testimonial to their expertise and act as an acknowledgement of their skills.
Advice for Upcoming Entrepreneurs
“Focus on your business and on your employee,” advises Sairaman. He stresses the importance of being loyal with the customers and developing a strong technical team to overcome the challenges one can face in business transformation and thus supports all customers’ needs. Sairaman discourages over-commitment and fake promises to clinch a client against the competitor. Motivating employees, retaining good candidates and constant up gradation of skill-set are essential qualities of a leader according to him. “Maintain healthy credit terms with distributors & stockiest,” Sairaman further adds.
Pentagon aims to help organizations achieve better business results by designing, engineering and supporting solutions that cater to their customers’ exact needs. Their capabilities are built on a solid foundation of services that span the entire IT lifecycle, including strategy, architecture, deployment, project management, support and management services. Pentagon aims to provide a stable yet flexible and agile technology environment that supports business change with confidence and delivers dynamic data center capabilities.
In accordance with the market trends, Pentagon is currently focusing on HCI, Software-defined storage, Network, HD WAN, Back-up, and Cloud services. Furthermore, creating Pentagon System brand name for specialized services and latest technologies where customers can benefit on cost and service and focus on their business profitability is high on their agenda.